Shipping

Processing time

For watercolor sets and half pans  processing time is 2-3 days. For watercolor tubes processing time is 7 days. Please let me know if you need your order rushed and I will do my best to expedite the processing of your order.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Shipping to Remote Locations

The shipping costs at check out reflect standard shipping rates. If you live in a remote area, DHL will charge me an additional 20 EURO to ship to your location. If this occurs, I will contact you to request payment for that difference in cost.

If you do not see a shipping option for your country at check out

Please contact me and I will establish a shipping option for you.

SPEDIZIONI

Preparazione dell'ordine

Set di acquerelli e godet singoli 2-3 giorni. Tubi 7 giorni. Contattatemi pure per urgenze.

 

RETURNs

Contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please contact me if your item is defective or damaged.

RESI

Contattatemi entro 3 giorni dalla consegna

Rispedite il prodotto entro 7 giorni

Condizioni per i resi

Costi di spedizione a carico del cliente. Se il prodotto non e' restituito nelle condizioni originali, il cliente e' responsabile dell' eventuale perdita di valore.

Contattatemi pure se avete problemi con il vostro ordine.